Successful e-commerce with Xentral fulfillment
Outstanding service combined with innovative, digital solutions – That’s what you can expect with Alaiko’s Xentral fulfillment. Automated processes, fast shipping and efficient returns processing guarantee an extraordinary customer experience.
Successful e-commerce with Xentral fulfillment
Outstanding service combined with innovative, digital solutions – That’s what you can expect with Alaiko’s Xentral fulfillment. Automated processes, fast shipping and efficient returns processing guarantee an extraordinary customer experience.
Scalable growth with Xentral fulfillment
Maximum efficiency from beginning to end: With Alaiko you have a powerful fulfillment partner with comprehensive service and support at your side. Warehousing, Order picking and packing, shipping or returns are all made easy thanks to an international logistics network.
A wide range of value-added services allows for custom optimization of your Xentral fulfillment. For example, you can personalize your product packaging, giving your customers an extraordinary unboxing experience. You’ll receive support from a professional team of experts and an external partner network.
In order to fully maximize the growth potential of your e-commerce business, you have an innovative monitoring and management tool at your disposal: the Alaiko Operating System. You can automate numerous workflows – like inventory management or customer communication – and save valuable resources. You can also easily manage seasonal peaks with Alaiko’s fulfillment.
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Next day delivery
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On-time shipment
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Alaiko’s Xentral fulfillment: Connect and get started
Connecting your Xentral store to the Alaiko platform is quick and easy. It takes just a few minutes. You can connect your store’s system via the Alaiko integration or an open API in just a few clicks without any prior technical expertise.
How to connect using the Alaiko integration:
- Install the Alaiko app
- Create a link and connect the online store
- Start product line synchronization
Connection via an Open API briefly explained:
- Online store integration via a custom interface
- Start data import of all products
Should you have any questions or issues, you can always rely on your expertly trained personal account manager for any type of support.
This is how the onboarding process works at Alaiko
In order to successfully launch your Xentral fulfillment, you’ll receive extensive support from Alaiko right from the start. Your account manager stays with you throughout the onboarding process and is ready to assist at any time.
Technical Onboarding
The first step is to integrate your online store with the Alaiko platform. If needed, you’ll have a dedicated implementation consultant at your disposal who can help with the technical setup:
- Help with the integration and customization of the Alaiko platform
- Help importing products from an ERP system
- Inventory setup and creation of automation rules
- Support connecting to shipping service providers and multi-carrier services
Physical onboarding
You don’t have to manage the move to the new warehouse alone; you can count on Alaiko’s support for that too:
- Recording inventory in the old warehouse
- Help integrating value added services (VAS) like shipping promotions
- Implementing custom special processes
- Monitoring and support of initial shipments
Post onboarding service
Helping your e-commerce business grow is Alaiko’s top priority. That’s why we’ll continue to provide comprehensive support even after the onboarding process:
- Consultation and individually tailored solutions
- Live chat support via the Alaiko platform
- Fast response to any question
- Regular communication with a team of experienced professionals
This is how the onboarding process works at Alaiko
In order to successfully launch your Xentral fulfillment, you’ll receive extensive support from Alaiko right from the start. Your account manager stays with you throughout the onboarding process and is ready to assist at any time.
Technical Onboarding
The first step is to integrate your online store with the Alaiko platform. If needed, you’ll have a dedicated implementation consultant at your disposal who can help with the technical setup:
- Help with the integration and customization of the Alaiko platform
- Help importing products from an ERP system
- Inventory setup and creation of automation rules
- Support connecting to shipping service providers and multi-carrier services
Physical onboarding
You don’t have to manage the move to the new warehouse alone; you can count on Alaiko’s support for that too:
- Recording inventory in the old warehouse
- Help integrating value added services (VAS) like shipping promotions
- Implementing custom special processes
- Monitoring and support of initial shipments
Post onboarding service
Helping your e-commerce business grow is Alaiko’s top priority. That’s why we’ll continue to provide comprehensive support even after the onboarding process:
- Consultation and individually tailored solutions
- Live chat support via the Alaiko platform
- Fast response to any question
- Regular communication with a team of experienced professionals
Alaiko Operating System: Innovative and solution-oriented
As a professional fulfillment service provider, Alaiko understands current challenges in the e-commerce business and offers an innovative solution with the Alaiko Operating System: with this comprehensive management tool, you have constant visibility of all order processes; you can automate manual workflows and provide your customers with a personalized customer experience.
Setup flexibility
ERP systems are known for setup flexibility However that’s only an advantage if your fulfillment partner can handle the data just as easily. Alaiko provides many different setup options for integration: For example, Xentral projects can be excluded from order import or product stock can be sent to selected Xentral warehouses.
Full control over inventory levels
With the Alaiko Operating System, you have complete oversight of all warehouse operations. The combination of Alaiko’s real-time inventory synchronization and Xentral’s powerful supply chain management capabilities, help optimize production and purchase planning. Operations teams can make data-based decisions and use timely custom pre-order strategies to ensure repeat orders.
Efficient order processing
Incorrect data, such as incomplete addresses, are flagged immediately and customers receive an automated notification with a corrective action request. The Alaiko Operating System offers maximum flexibility and allows you to edit or cancel orders down to the last minute. This allows the customer service team to make individual order changes based on customer needs.
B2C and B2B order categorization
With the help of smart fulfillment rules, you can manage both B2C and B2B orders from the same platform. Categorize select orders directly in Alaiko as B2B orders and manage them in a separate order view.
Hassle-free multi-carrier shipping
Give your customers the option to choose from different shipping providers and keep an eye on your shipments with tracking updates. Returns are easily recorded using ABC classifications and refunds can be managed via the Alaiko platform.
Alaiko Operating System: Innovative and solution-oriented
As a professional fulfillment service provider, Alaiko understands current challenges in the e-commerce business and offers an innovative solution with the Alaiko Operating System: with this comprehensive management tool, you have constant visibility of all order processes; you can automate manual workflows and provide your customers with a personalized customer experience.
Setup flexibility
ERP systems are known for setup flexibility However that’s only an advantage if your fulfillment partner can handle the data just as easily. Alaiko provides many different setup options for integration: For example, Xentral projects can be excluded from order import or product stock can be sent to selected Xentral warehouses.
Full control over inventory levels
With the Alaiko Operating System, you have complete oversight of all warehouse operations. The combination of Alaiko’s real-time inventory synchronization and Xentral’s powerful supply chain management capabilities, help optimize production and purchase planning. Operations teams can make data-based decisions and use timely custom pre-order strategies to ensure repeat orders.
Efficient order processing
Incorrect data, such as incomplete addresses, are flagged immediately and customers receive an automated notification with a corrective action request. The Alaiko Operating System offers maximum flexibility and allows you to edit or cancel orders down to the last minute. This allows the customer service team to make individual order changes based on customer needs.
B2C and B2B order categorization
With the help of smart fulfillment rules, you can manage both B2C and B2B orders from the same platform. Categorize select orders directly in Alaiko as B2B orders and manage them in a separate order view.
Hassle-free multi-carrier shipping
Give your customers the option to choose from different shipping providers and keep an eye on your shipments with tracking updates. Returns are easily recorded using ABC classifications and refunds can be managed via the Alaiko platform.
Xentral fulfillment with Alaiko: Advantages at a glance
Utilizing optimized workflows for maximum performance, Alaiko enhances your business by getting the most out of your Xentral fulfillment service and increasing long term customer satisfaction.
Scalable fulfillment
Alaiko is designed to grow with your business by offering a large selection of warehouses with plenty of capacity as well as a flexible CEP and forwarding network.
Innovative management platform
Complex logistics processes can be automated and order processing can be actively managed in the Alaiko Operating System.
Extraordinary customer experience
Reliable shipping and returns management as well as proactive customer communication promote an extraordinary customer experience.
Xentral fulfillment with Alaiko: Advantages at a glance
Utilizing optimized workflows for maximum performance, Alaiko enhances your business by getting the most out of your Xentral fulfillment service and increasing long term customer satisfaction.
Scalable fulfillment
Alaiko is designed to grow with your business by offering a large selection of warehouses with plenty of capacity as well as a flexible CEP and forwarding network.
Innovative management platform
Complex logistics processes can be automated and order processing can be actively managed in the Alaiko Operating System.
Extraordinary customer experience
Reliable shipping and returns management as well as proactive customer communication promote an extraordinary customer experience.
Solutions for different industries
From fashion to fitness to electronics – a broad warehouse network supports a wide variety of inventory requirements including batching or BBD management systems. Alaiko warehouses can support the following product categories:
Health & Beauty
Non-Cooled Food
Fashion
Household Goods & Appliances
Print & Media
Fitness & Leisure
Tech & Electronics
Jewellery & Accessories
+ others
Solutions for different industries
From fashion to fitness to electronics – a broad warehouse network supports a wide variety of inventory requirements including batching or BBD management systems. Alaiko warehouses can support the following product categories:
Health & Beauty
Non-Cooled Food
Fashion
Household Goods & Appliances
Print & Media
Fitness & Leisure
Tech & Electronics
Jewellery & Accessories
+ others
Start working with Alaiko
No matter what challenges your e-commerce business is currently facing, Alaiko will meet you there and take the next steps with you together. Utilizing innovative technologies and personalized solutions, Alaiko will take your Xentral fulfillment to the next level. Get a personalized quote and schedule a free consultation!
Start working with Alaiko
No matter what challenges your e-commerce business is currently facing, Alaiko will meet you there and take the next steps with you together. Utilizing innovative technologies and personalized solutions, Alaiko will take your Xentral fulfillment to the next level. Get a personalized quote and schedule a free consultation!
Get to know Alaiko now.
Contact us for a demo with an expert or a personal quote.