Customer Experience that doesn’t end with the sale
Until the purchase is made, customer experience is the focus. Between the order button and package delivery, there is a gap where online stores pass the customer experience into the hands of their logistics providers. Closing this gap with a positive and smooth post-purchase experience actively contributes to customer loyalty and successful branding and leads to higher sales. Alaiko creates an inspiring customer journey that leaves no touchpoint with your customers to chance.

Did you know that…
- 66%
- 70%
- 63%
- 92%
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Get to know Alaiko now.
Contact us for a demo with an expert or a personal quote.

Individual shipping options
Increased conversions with multicarrier checkout

Customer-centric automations
Replace manual and reactive steps with automated and proactive customer service

Integrated shipment tracking
Increased sales through efficient after-sales marketing

Proactive communication
Save on returns costs and improve customer service capacity

Digital returns portal
Minimize support costs and strengthen customer loyalty
Get to know Alaiko now.
Contact us for a demo with an expert or a personal quote.