Alaiko OS Experience Modules: Customer Experience that doesn’t end with the purchase

An e-commerce shops’ focus is on the customer experience right up to the point of purchase. Between the order button and parcel delivery, there is a gap in which online stores pass the customer experience from their hands to those of their carriers. Closing this gap with a positive and smooth post-purchase experience actively contributes to customer loyalty, successful branding and higher sales. With the Alaiko OS, you can create an inspiring customer journey that leaves no touchpoint with your customers to chance.