Individual processing of returns based on your own guidelines

Returns can be processed according to your own guidelines. The ABC classification enables structured and efficient processing of returns.

Careful returns processing and repackaging

As soon as a return arrives at the warehouse, the processing and repackaging will be started within the agreed framework. Alaiko will work out an individual concept with you to guarantee the highest possible efficiency.

Photos of returned goods

Get full transparency on returns processing in the warehouse: when processing returns, for example, we can take photos to document damages.

Deep integration with Alaiko’s returns portal

Alaiko’s returns portal supports the end-customer experience and the digitization of warehouse processes. Alaiko transfers all relevant information, such as tracking IDs, reasons for returns and comments directly from the warehouse to the operating system.

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