Success story

What does Luoro GmbH do and what makes Luoro GmbH special?

Luoro combines innovative, eco-friendly technologies with modern, re-thought ideas. Thanks to a combination of expertise in hygiene and unlimited drive, a brand that makes our world safer and more livable was created.

What convinced you to choose Alaiko as your fulfillment partner?

With Alaiko we felt right from the start we had found exactly the right fulfillment partner, as we were convinced by their innovative software, great support, custom-fit warehouse solution and fair prices.

What fulfillment challenges were you facing?

It was important that we could offer a unique purchase experience to our customer. We knew that we also had to offer a high standard in shipping and returns management. As our sales increased steadily in 2020, we needed a partner who could react flexibly to each (unexpected) day’s sales so that we could maintain our standard. With Alaiko we found a partner with whom we don’t have to worry about logistical obstacles during our ongoing growth.

Which Alaiko functions & services are most valuable for your daily business?

It’s the sorted and quick overview of the warehouse, shipping and returns business via the Alaiko platform. It gives us the customer support potential to react appropriately to every order with just one click.

What are the top 3 results achieved with Alaiko?

  • Fast automated shipping
  • Effective returns and inventory management
  • Professional and individualized packaging

Describe Alaiko in 3 words. For us Alaiko is…

Reliable, fast & innovative

Luoro GmbH (WingGuard)

Industry: Hygiene & care products
Standort (HQ): Cologne
Founding year: 2015

Burak Dönmezer

Managing director & founder

Dr. Louis Bahlmann

Managing director & founder

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