What is it about?

eCommerce continues to grow – but the market environment is becoming more challenging. The success of an online shop depends in particular on the post-purchase experience.

The higher the volume of orders, the more complex the processes involved in handling them become. But by outsourcing fulfilment and logistics, shops can gain flexibility and scalability, while improving the customer experience.

In the Fulfilment Checklist, Alaiko outlines key criteria for finding the right fulfilment partner and the questions online merchants should ask when selecting their fulfilment partner.