{"id":21205,"date":"2022-08-26T14:31:55","date_gmt":"2022-08-26T12:31:55","guid":{"rendered":"https:\/\/www.alaiko.com\/?post_type=project&#038;p=21205"},"modified":"2023-01-02T14:48:10","modified_gmt":"2023-01-02T13:48:10","slug":"gitti-success-story","status":"publish","type":"project","link":"https:\/\/www.alaiko.com\/en\/project\/gitti-success-story\/","title":{"rendered":"gitti"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; disabled_on=&#8221;off|off|off&#8221; _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#FFFFFF&#8221; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_direction=&#8221;37deg&#8221; background_color_gradient_stops=&#8221;#2459f5 18%|rgba(66,66,66,0) 85%&#8221; background_color_gradient_overlays_image=&#8221;on&#8221; background_color_gradient_start=&#8221;#2459f5&#8243; background_color_gradient_start_position=&#8221;18%&#8221; background_color_gradient_end=&#8221;rgba(66,66,66,0)&#8221; background_color_gradient_end_position=&#8221;85%&#8221; background_image=&#8221;https:\/\/www.alaiko.com\/wp-content\/uploads\/2022\/09\/category_nailcare_1-1.webp&#8221; background_position=&#8221;center_left&#8221; background_blend=&#8221;darken&#8221; min_height=&#8221;620.8px&#8221; custom_margin=&#8221;||-155px|||&#8221; custom_padding=&#8221;||154px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row make_equal=&#8221;on&#8221; disabled_on=&#8221;off|off|off&#8221; module_class=&#8221;custom_row&#8221; _builder_version=&#8221;4.16&#8243; background_color=&#8221;RGBA(255,255,255,0)&#8221; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; custom_margin=&#8221;|auto|25px|auto||&#8221; custom_padding=&#8221;25px|0px|0px|0px|false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; module_class=&#8221;second-on-mobile&#8221; _builder_version=&#8221;4.16&#8243; background_color=&#8221;RGBA(0,0,0,0)&#8221; 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header_3_2_font_size_tablet=&#8221;32px&#8221; header_4_2_font_size_tablet=&#8221;32px&#8221; header_5_2_font_size_tablet=&#8221;32px&#8221; header_6_2_font_size_tablet=&#8221;32px&#8221; header_2_2_font_size_phone=&#8221;20px&#8221; header_3_2_font_size_phone=&#8221;20px&#8221; header_4_2_font_size_phone=&#8221;20px&#8221; header_5_2_font_size_phone=&#8221;20px&#8221; header_6_2_font_size_phone=&#8221;20px&#8221; header_2_2_font_size_last_edited=&#8221;on|phone&#8221; header_3_2_font_size_last_edited=&#8221;on|phone&#8221; header_4_2_font_size_last_edited=&#8221;on|phone&#8221; header_5_2_font_size_last_edited=&#8221;on|phone&#8221; header_6_2_font_size_last_edited=&#8221;on|phone&#8221;]<\/p>\n<h4><b>Customer Success Story \u2013 gitti<\/b><\/h4>\n<p style=\"text-align: center;\">\n<p>[\/et_pb_text][et_pb_text module_class=&#8221;custom_row&#8221; _builder_version=&#8221;4.16&#8243; header_text_color=&#8221;#FFFFFF&#8221; header_font_size=&#8221;40px&#8221; header_line_height=&#8221;1.2em&#8221; width=&#8221;86%&#8221; width_tablet=&#8221;&#8221; width_phone=&#8221;auto&#8221; width_last_edited=&#8221;on|desktop&#8221; module_alignment=&#8221;left&#8221; custom_margin=&#8221;||0px||false|false&#8221; custom_padding=&#8221;||||false|false&#8221; header_font_tablet=&#8221;&#8221; header_font_phone=&#8221;&#8221; header_font_last_edited=&#8221;on|desktop&#8221; header_font_size_tablet=&#8221;&#8221; header_font_size_phone=&#8221;35px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; header_2_2_font_size_tablet=&#8221;32px&#8221; header_3_2_font_size_tablet=&#8221;32px&#8221; header_4_2_font_size_tablet=&#8221;32px&#8221; header_5_2_font_size_tablet=&#8221;32px&#8221; header_6_2_font_size_tablet=&#8221;32px&#8221; header_2_2_font_size_phone=&#8221;20px&#8221; header_3_2_font_size_phone=&#8221;20px&#8221; header_4_2_font_size_phone=&#8221;20px&#8221; header_5_2_font_size_phone=&#8221;20px&#8221; header_6_2_font_size_phone=&#8221;20px&#8221; header_2_2_font_size_last_edited=&#8221;on|phone&#8221; header_3_2_font_size_last_edited=&#8221;on|phone&#8221; header_4_2_font_size_last_edited=&#8221;on|phone&#8221; header_5_2_font_size_last_edited=&#8221;on|phone&#8221; header_6_2_font_size_last_edited=&#8221;on|phone&#8221;]<\/p>\n<h1>Maximum scaling success thanks to efficient onboarding and automated fulfillment<\/h1>\n<h1><b><\/b><b>\u00a0<\/b><\/h1>\n<p>&nbsp;<\/p>\n<p style=\"text-align: center;\">\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;on|tablet&#8221; disabled_on=&#8221;off|off|off&#8221; admin_label=&#8221;Feature&#8221; _builder_version=&#8221;4.16&#8243; min_height=&#8221;304.8px&#8221; custom_margin=&#8221;-27px||||false|false&#8221; custom_padding=&#8221;0px||30px||false|false&#8221; custom_padding_tablet=&#8221;0px||||false|false&#8221; custom_padding_phone=&#8221;&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_3,2_3&#8243; 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global_colors_info=&#8221;{}&#8221;]<\/p>\n<p style=\"text-align: left;\"><strong>Industry:<\/strong> Cosmetics<br \/>\n<strong>Location:<\/strong> Berlin, Germany<br \/>\n<strong>Year established<\/strong>: 2019<br \/>\n<strong>Team size<\/strong>: &gt; 40 Employees<\/p>\n<p>[\/et_pb_text][et_pb_divider color=&#8221;#000000&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_divider][\/et_pb_column][et_pb_column type=&#8221;2_3&#8243; module_class=&#8221;first-on-mobile &#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.17.4&#8243; header_2_font=&#8221;Avenir LT W01_85 Heavy||||||||&#8221; header_2_text_align=&#8221;center&#8221; header_2_text_color=&#8221;#61C7F5&#8243; header_2_font_size=&#8221;35px&#8221; header_2_line_height=&#8221;1.3em&#8221; module_alignment=&#8221;center&#8221; min_height=&#8221;0px&#8221; custom_margin=&#8221;30px||0px||false|false&#8221; 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header_5_2_font_size_last_edited=&#8221;on|phone&#8221; header_6_2_font_size_last_edited=&#8221;on|phone&#8221;]<\/p>\n<h2 style=\"text-align: left;\"><\/h2>\n<h2 style=\"text-align: left;\"><\/h2>\n<h2 style=\"text-align: left;\"><span style=\"font-size: 35px; color: #61c7f5;\">Overview<\/span><\/h2>\n<p style=\"text-align: center;\">\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#000000&#8243; custom_margin=&#8221;||||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<div class=\"page\" title=\"Page 1\">\n<div class=\"layoutArea\">\n<div class=\"column\">\n<p>\u201cConscious Beauty is the future of beauty\u201d &#8211; This is the vision of gitti Conscious<br \/>\nBeauty. The team around founder Jenni Baum-Minkus set out to achieve no less than revolutionizing the beauty industry and launching products that are better for people and the planet. The startup was founded at a living room table and obviously struck a nerve: its first collection of nine months&#8217; worth of product was sold out after only two hours.<br \/>\nFollowing a strong performance at &#8220;Ho\u0308hle der Lo\u0308wen&#8221; (German version of the TV-Show Shark Tank) and a successful Series A investment round, gitti now ships worldwide via its own online store, and the products are also available on major online platforms. gitti is growing at a strong pace and inspiring more and more people for its sustainable product portfolio.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;on|tablet&#8221; disabled_on=&#8221;off|off|off&#8221; admin_label=&#8221;Feature&#8221; _builder_version=&#8221;4.16&#8243; custom_margin=&#8221;0px||||false|false&#8221; custom_padding=&#8221;1px||||false|false&#8221; custom_padding_tablet=&#8221;0px||||false|false&#8221; custom_padding_phone=&#8221;&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;||6px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; header_font_size=&#8221;40px&#8221; header_2_font=&#8221;Avenir LT W01_85 Heavy||||||||&#8221; header_2_text_align=&#8221;center&#8221; header_2_text_color=&#8221;#6699FF&#8221; header_2_font_size=&#8221;40px&#8221; header_2_line_height=&#8221;1.3em&#8221; module_alignment=&#8221;center&#8221; min_height=&#8221;21px&#8221; custom_margin=&#8221;||0px||false|false&#8221; custom_padding=&#8221;||5px|||&#8221; custom_padding_tablet=&#8221;||0px||false|false&#8221; custom_padding_phone=&#8221;||0px||false|false&#8221; custom_padding_last_edited=&#8221;on|tablet&#8221; header_2_text_align_tablet=&#8221;&#8221; header_2_text_align_phone=&#8221;&#8221; header_2_text_align_last_edited=&#8221;on|tablet&#8221; header_2_font_size_tablet=&#8221;30px&#8221; header_2_font_size_phone=&#8221;26px&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; header_2_2_font_size_tablet=&#8221;32px&#8221; header_3_2_font_size_tablet=&#8221;32px&#8221; header_4_2_font_size_tablet=&#8221;32px&#8221; header_5_2_font_size_tablet=&#8221;32px&#8221; header_6_2_font_size_tablet=&#8221;32px&#8221; header_2_2_font_size_phone=&#8221;20px&#8221; header_3_2_font_size_phone=&#8221;20px&#8221; header_4_2_font_size_phone=&#8221;20px&#8221; header_5_2_font_size_phone=&#8221;20px&#8221; header_6_2_font_size_phone=&#8221;20px&#8221; header_2_2_font_size_last_edited=&#8221;on|phone&#8221; header_3_2_font_size_last_edited=&#8221;on|phone&#8221; header_4_2_font_size_last_edited=&#8221;on|phone&#8221; header_5_2_font_size_last_edited=&#8221;on|phone&#8221; header_6_2_font_size_last_edited=&#8221;on|phone&#8221;]<\/p>\n<h2 style=\"text-align: left;\"><span style=\"color: #61c7f5;\"><b>Challenges<\/b><\/span><\/h2>\n<p style=\"text-align: center;\">\u00a0<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;2_3,1_3&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;2px|||||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;2_3&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#000000&#8243; custom_margin=&#8221;||||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<div class=\"page\" title=\"Page 2\">\n<div class=\"layoutArea\">\n<div class=\"column\">\n<p>Increasing order volumes and success often imply rising challenges in logistics for e-commerce brands. This was also the case for gitti: their scaling brought fulfillment to its capacity limits. The criteria for a new fulfillment partner: sufficient warehouse capacity for successful marketing campaigns and resulting order peaks, as well as enough growth potential for gitti in fulfillment to enable them to easily handle marketplace orders as well. Fast shipping within the EU was another important selection criterion to reach even more buyers. As a beauty leader, gitti was also confronted with cosmetics-specific requirements. For example, the clean tracking of batches and the special handling of cosmetic products were among the most important criteria in choosing a fulfillment partner. Another special feature for which an efficient solution was needed was the complex packing requirements for duo and trio product sets. For example, if customers select four nail polish colors in the online store to be packed in two separate duo sets, this instruction must also be transmitted correctly in the picking process. For a long time, this posed a challenge in logistics. In addition, as the number of orders increased, so did the number of inquiries to customer service. These had to be processed and resolved manually, requiring a high level of personnel capacity.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<p style=\"text-align: justify;\">\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; module_class=&#8221;first-on-mobile &#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/www.alaiko.com\/wp-content\/uploads\/2022\/08\/ABOUT_02_1164x1747_crop_center.webp&#8221; title_text=&#8221;ABOUT_02_1164x1747_crop_center&#8221; _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#2459F5&#8243; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_direction=&#8221;90deg&#8221; background_color_gradient_stops=&#8221;#2459f5 50%|rgba(0,0,0,0) 50%&#8221; background_color_gradient_overlays_image=&#8221;on&#8221; background_color_gradient_start=&#8221;#2459f5&#8243; background_color_gradient_start_position=&#8221;50%&#8221; background_color_gradient_end=&#8221;rgba(0,0,0,0)&#8221; background_color_gradient_end_position=&#8221;50%&#8221; background_enable_image=&#8221;off&#8221; custom_padding=&#8221;0px||42px||false|false&#8221; saved_tabs=&#8221;all&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;79px|||||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][dipi_typing_text typing_text=&#8221;\u201cAlaiko set up our onboarding in record speed\u201d&#8221; typing_loop=&#8221;off&#8221; show_cursor=&#8221;off&#8221; typing_speed=&#8221;20ms&#8221; typing_backdelay=&#8221;0ms&#8221; _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#FFFFFF&#8221; typing_font_size=&#8221;25px&#8221; typing_line_height=&#8221;1.7em&#8221; global_colors_info=&#8221;{}&#8221;][\/dipi_typing_text][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Avenir LT W01_85 Heavy||||||||&#8221; text_text_color=&#8221;#FFFFFF&#8221; width=&#8221;100%&#8221; module_alignment=&#8221;left&#8221; min_height=&#8221;92.8px&#8221; custom_margin=&#8221;0px||||false|false&#8221; custom_padding=&#8221;14px||0px||false|false&#8221; custom_padding_tablet=&#8221;220px||||false|false&#8221; custom_padding_phone=&#8221;380px||||false|false&#8221; custom_padding_last_edited=&#8221;on|desktop&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p style=\"text-align: left;\">Oliver Scholz, Head of Operations, gitti<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; 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custom_margin=&#8221;||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][et_pb_image src=&#8221;https:\/\/www.alaiko.com\/wp-content\/uploads\/2022\/09\/category_aboutus.webp&#8221; title_text=&#8221;category_aboutus&#8221; _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;2_5&#8243; module_class=&#8221;first-on-mobile &#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; header_2_font=&#8221;Avenir LT W01_85 Heavy||||||||&#8221; header_2_text_align=&#8221;center&#8221; header_2_font_size=&#8221;35px&#8221; header_2_line_height=&#8221;1.3em&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;||0px||false|false&#8221; header_2_text_align_tablet=&#8221;&#8221; header_2_text_align_phone=&#8221;&#8221; header_2_text_align_last_edited=&#8221;on|tablet&#8221; header_2_font_size_tablet=&#8221;30px&#8221; header_2_font_size_phone=&#8221;26px&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; header_2_2_font_size_tablet=&#8221;32px&#8221; header_3_2_font_size_tablet=&#8221;32px&#8221; header_4_2_font_size_tablet=&#8221;32px&#8221; header_5_2_font_size_tablet=&#8221;32px&#8221; header_6_2_font_size_tablet=&#8221;32px&#8221; header_2_2_font_size_phone=&#8221;20px&#8221; header_3_2_font_size_phone=&#8221;20px&#8221; header_4_2_font_size_phone=&#8221;20px&#8221; header_5_2_font_size_phone=&#8221;20px&#8221; header_6_2_font_size_phone=&#8221;20px&#8221; header_2_2_font_size_last_edited=&#8221;on|phone&#8221; header_3_2_font_size_last_edited=&#8221;on|phone&#8221; header_4_2_font_size_last_edited=&#8221;on|phone&#8221; header_5_2_font_size_last_edited=&#8221;on|phone&#8221; header_6_2_font_size_last_edited=&#8221;on|phone&#8221;]<\/p>\n<h2 style=\"text-align: left;\"><span style=\"color: #61c7f5;\"><b>Solution<\/b><\/span><\/h2>\n<p style=\"text-align: center;\">\u00a0<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#000000&#8243; custom_margin=&#8221;||||false|false&#8221; custom_margin_tablet=&#8221;0px||||false|false&#8221; custom_margin_phone=&#8221;0px||||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<div class=\"page\" title=\"Page 3\">\n<p>With Alaiko, gitti has found a partner that supports their rapid growth and provides the fulfillment performance to automate processes, create transparency and develop solutions for their individual requirements. From onboarding to the implementation of the Alaiko Operating System, gitti was accompanied in every step and together the foundation was laid for their continued growth.<\/p>\n<div class=\"layoutArea\">\n<div class=\"column\">\n<p>&nbsp;<\/p>\n<p><b style=\"color: #333333; font-size: 26px;\">Efficient onboarding and a tailored solution for a successful fulfillment kick-off<\/b><\/p>\n<p><b style=\"color: #333333; font-size: 26px;\"> <\/b><\/p>\n<p><b style=\"color: #333333; font-size: 26px;\"><\/b><\/p>\n<p><b style=\"color: #333333; font-size: 26px;\"><\/b><\/p>\n<p><b style=\"color: #333333; font-size: 26px;\"><\/b><\/p>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"page\" title=\"Page 3\">\n<div class=\"layoutArea\">\n<div class=\"column\">\n<div class=\"page\" title=\"Page 3\">\n<div class=\"layoutArea\">\n<div class=\"column\">\n<p>As a successful online store with regular marketing campaigns and high sales figures, gitti was in need of efficient and fast fulfillment onboarding. Alaiko managed the move to the warehouse and the implementation of the Alaiko platform, the Alaiko Operating System, as part of a tailor-made process. Thanks to specific steps, team training, regular updates and timeline adherence, gitti was given full transparency on the progress of onboarding from the beginning. As the packing requirement of the product sets was one of the biggest challenges for gitti, Alaiko tackled this issue right from the onboarding stage. In cooperation with the warehouse, a logic was developed to store information identifying which product belongs in which set in each order. Warehouse employees thus know exactly which products and combinations belong in which package. This solution has eliminated a fundamental challenge and reduced the error rate in gitti&#8217;s orders to a minimum.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;2px||5px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; header_2_font=&#8221;Avenir LT W01_85 Heavy||||||||&#8221; header_2_text_align=&#8221;center&#8221; header_2_font_size=&#8221;35px&#8221; header_2_line_height=&#8221;1.3em&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;||0px||false|false&#8221; header_2_text_align_tablet=&#8221;&#8221; header_2_text_align_phone=&#8221;&#8221; header_2_text_align_last_edited=&#8221;on|tablet&#8221; header_2_font_size_tablet=&#8221;30px&#8221; header_2_font_size_phone=&#8221;26px&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; header_2_2_font_size_tablet=&#8221;32px&#8221; header_3_2_font_size_tablet=&#8221;32px&#8221; header_4_2_font_size_tablet=&#8221;32px&#8221; header_5_2_font_size_tablet=&#8221;32px&#8221; header_6_2_font_size_tablet=&#8221;32px&#8221; header_2_2_font_size_phone=&#8221;20px&#8221; header_3_2_font_size_phone=&#8221;20px&#8221; header_4_2_font_size_phone=&#8221;20px&#8221; header_5_2_font_size_phone=&#8221;20px&#8221; header_6_2_font_size_phone=&#8221;20px&#8221; header_2_2_font_size_last_edited=&#8221;on|phone&#8221; header_3_2_font_size_last_edited=&#8221;on|phone&#8221; header_4_2_font_size_last_edited=&#8221;on|phone&#8221; header_5_2_font_size_last_edited=&#8221;on|phone&#8221; header_6_2_font_size_last_edited=&#8221;on|phone&#8221;]<\/p>\n<h2 style=\"text-align: left;\"><strong>Automation and Transparency are transforming <\/strong><\/h2>\n<h2 style=\"text-align: left;\"><strong>gitti&#8217;s Customer Support<\/strong><\/h2>\n<p style=\"text-align: center;\">\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;3_5,2_5&#8243; _builder_version=&#8221;4.17.4&#8243; custom_padding=&#8221;2px||||false|false&#8221; custom_css_main_element=&#8221;display: flex;||flex-wrap: wrap;&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;3_5&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#000000&#8243; custom_margin=&#8221;||20px||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<div class=\"page\" title=\"Page 4\">\n<div class=\"layoutArea\">\n<div class=\"column\">\n<p>In e-commerce, the biggest obstacles to growth are slow, manual and intransparent processes. Therefore, the biggest advantage for gitti in working with Alaiko is automation and transparency. Real-time information about goods receipts, stock levels, batches and order fulfillment enable seamless overview and control options in inventory management at any time. The manual and slow exchange of information via CSV files is no longer necessary. Smart fulfillment automation, such as the automatic enclosure of flyers, additionally reduces effort and creates free resources for gitti&#8217;s further scaling.<\/p>\n<p>Customer support is especially benefiting from Alaiko&#8217;s automations. If the Alaiko Operating System detects a missing house number or an incorrectly entered postal code, Alaiko proactively sends a correction request to the buyer. In the Self Service Portal, all adjustments can then be made independently by them.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<p>[\/et_pb_text][dipi_fancy_text in_animation=&#8221;fadeIn&#8221; disabled_on=&#8221;on|on|off&#8221; _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; all_text_align=&#8221;center&#8221; min_height=&#8221;61px&#8221; custom_margin=&#8221;8%||||false|false&#8221; custom_padding=&#8221;||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][dipi_fancy_text_child text=&#8221;Not yet an Alaiko customer?&#8221; _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; link_option_url=&#8221;https:\/\/www.alaiko.com\/beratungsgesprach-vereinbaren\/&#8221; global_colors_info=&#8221;{}&#8221;][\/dipi_fancy_text_child][dipi_fancy_text_child text=&#8221;We&#8217;d love to give you a demo!&#8221; _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; font_text_color=&#8221;#2459F5&#8243; link_option_url=&#8221;https:\/\/www.alaiko.com\/demo-vereinbaren\/&#8221; 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title_text=&#8221;jenni_1798x2699_crop_center&#8221; _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; min_height=&#8221;56.4px&#8221; custom_margin=&#8221;0px||||false|false&#8221; custom_padding=&#8221;||0px|||&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][et_pb_text _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; min_height=&#8221;52.8px&#8221; custom_margin=&#8221;0px||||false|false&#8221; custom_padding=&#8221;0px|||||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p style=\"text-align: center;\">Jennifer Baum-Minkus, gitti Founder<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;3_5,2_5&#8243; disabled_on=&#8221;off|off|on&#8221; _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;0px||||false|false&#8221; custom_margin_tablet=&#8221;0px||||false|false&#8221; custom_margin_phone=&#8221;0px||||false|false&#8221; custom_margin_last_edited=&#8221;on|desktop&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;3_5&#8243; _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; box_shadow_style=&#8221;preset1&#8243; global_colors_info=&#8221;{}&#8221;][dipi_fancy_text in_animation=&#8221;fadeIn&#8221; _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; all_text_align=&#8221;center&#8221; min_height=&#8221;61px&#8221; custom_margin=&#8221;8%||||false|false&#8221; custom_padding=&#8221;||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][dipi_fancy_text_child text=&#8221;Not yet an Alaiko customer?&#8221; _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; link_option_url=&#8221;https:\/\/www.alaiko.com\/beratungsgesprach-vereinbaren\/&#8221; global_colors_info=&#8221;{}&#8221;][\/dipi_fancy_text_child][dipi_fancy_text_child text=&#8221;We&#8217;s love to give you a demo!&#8221; _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; font_text_color=&#8221;#2459F5&#8243; link_option_url=&#8221;https:\/\/www.alaiko.com\/demo-vereinbaren\/&#8221; global_colors_info=&#8221;{}&#8221;][\/dipi_fancy_text_child][\/dipi_fancy_text][et_pb_button button_url=&#8221;https:\/\/www.alaiko.com\/en\/request-a-demo\/&#8221; button_text=&#8221;Request a quote&#8221; button_alignment=&#8221;center&#8221; _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; custom_button=&#8221;on&#8221; custom_margin=&#8221;-30px||5%||false|false&#8221; custom_margin_tablet=&#8221;-30px||10%||false|false&#8221; custom_margin_phone=&#8221;-30px||10%||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; custom_padding=&#8221;||||false|false&#8221; global_colors_info=&#8221;{}&#8221; button_letter_spacing__hover_enabled=&#8221;on|hover&#8221; button_letter_spacing__hover=&#8221;1px&#8221;][\/et_pb_button][\/et_pb_column][et_pb_column type=&#8221;2_5&#8243; disabled_on=&#8221;off|off|on&#8221; _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#2459F5&#8243; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_direction=&#8221;90deg&#8221; background_color_gradient_stops=&#8221;#2459f5 50%|rgba(0,0,0,0) 50%&#8221; background_color_gradient_overlays_image=&#8221;on&#8221; background_color_gradient_start=&#8221;#2459f5&#8243; background_color_gradient_start_position=&#8221;50%&#8221; background_color_gradient_end=&#8221;rgba(0,0,0,0)&#8221; background_color_gradient_end_position=&#8221;50%&#8221; background_enable_image=&#8221;off&#8221; custom_padding=&#8221;0px||42px||false|false&#8221; saved_tabs=&#8221;all&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;85px|||||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][dipi_typing_text typing_text=&#8221;%22Things are dealt with very swiftly at Alaiko, everything is done with a hands-on mentality%22.&#8221; typing_loop=&#8221;off&#8221; show_cursor=&#8221;off&#8221; typing_speed=&#8221;20ms&#8221; typing_backdelay=&#8221;0ms&#8221; _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; text_text_align=&#8221;justify&#8221; text_text_color=&#8221;#FFFFFF&#8221; typing_font_size=&#8221;25px&#8221; typing_line_height=&#8221;1.7em&#8221; custom_margin=&#8221;||69px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][\/dipi_typing_text][et_pb_text _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Avenir LT W01_85 Heavy||||||||&#8221; text_text_color=&#8221;#FFFFFF&#8221; width=&#8221;100%&#8221; module_alignment=&#8221;left&#8221; min_height=&#8221;23.8px&#8221; custom_margin=&#8221;29px||||false|false&#8221; custom_padding=&#8221;27px||0px||false|false&#8221; custom_padding_tablet=&#8221;100px||||false|false&#8221; custom_padding_phone=&#8221;250px||||false|false&#8221; custom_padding_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]Oliver Scholz, Head of Operations, gitti[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;on|tablet&#8221; disabled_on=&#8221;off|off|off&#8221; admin_label=&#8221;Feature&#8221; _builder_version=&#8221;4.16&#8243; custom_margin=&#8221;0px||||false|false&#8221; custom_padding=&#8221;32px||0px||false|false&#8221; custom_padding_tablet=&#8221;0px||||false|false&#8221; custom_padding_phone=&#8221;&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;3_5,2_5&#8243; custom_padding_last_edited=&#8221;on|phone&#8221; disabled_on=&#8221;on|on|on&#8221; _builder_version=&#8221;4.16&#8243; custom_margin=&#8221;|auto|83px|auto||&#8221; 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Es ist eine aufregende Brand mit gro\u00dfer Fanbase und starker Community, die das Design, aber vor allem auch PARI\u2019s Identit\u00e4t und Coolness liebt. 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